Give us a design brief or simply upload your files in any format or even do a hand drawn rough draft! We will transform it into your desired design and send it to you via email for approval. Only after you are 100% satisfied and have given your approval of the product/s, we will initiate the printing!

Place your order and contact our design team with your brief on design@vividads.com.au.

Your artwork/design can be uploaded while placing the order or after you are done with it. Go to the artwork Artwork upload page to upload your work. When uploading your artwork, order number, email, and any message for our design team.

We do not ask for files via email to avoid all mistakes. If there are any special instructions about your file, write them down in another file and upload them as well. You can name this file ‘Instructions’ to make it clear. Our team will contact you if they need clarity on any instructions.

Uploading a New Artwork File

Have you already uploaded an artwork file on our website but want to replace it with another one?

Whether or not you can do it depends on the status of your order. Please feel free to contact us at support@vividads.com.au to confirm the status of your order. If the file has not been printed, we will happily replace it for you.

When we say “print-ready / press-ready”, we mean it is a file with all the specifications needed to produce a high-resolution print product without requiring additional alteration or intervention.

In other words, we, the commercial printer, can use the file “as submitted” to successfully create quality printed materials such as banners, posters and a lot more.

We’re pretty flexible with our printing, but the rules of print-ready artwork don’t bend, and to ensure you get the best print possible, we ask that you follow our guidelines below if you are supplying your artwork.

PDF stands for Portable Document Format. Supplying a print-ready PDF not only eliminates all of the extra files you would have traditionally sent to a printing company, but it will also speed your file through our pre-press department as we won’t need to load everything into our system. You create a simple workflow between you and us by supplying a print-ready PDF, enabling a hassle-free transition from design to print and delivery.

A Print ready PDF must meet specific criteria for your file to print without problems. All print-ready PDFs need to contain the following:

• The file is supplied as a four-colour process CMYK and not RGB colour space.
• The document’s page size is the finished trim size.
• Fonts are embedded or converted to outlines, so no fonts are needed.
• All scans resolutions are 300 dpi at 100% of the final image size.
• Images are embedded in the file.
• Files are supplied with 3mm bleed.
• Any trim, score or fold marks are indicated outside the live print area.
• Artwork is at least 5mm from the edge of the page; this is regarded as a safe or quiet area.
• Black text is NOT 100% black and a mix of CMYK.
• White text is not set to overprint.

We understand the above list looks daunting, and this is why our production team are only too happy to lend a hand in identifying issues if they arise. We can fix some of these issues relatively quickly, but others take time and charge.

We always recommend you have artwork designed by professionals. Within our graphic design studio, each of our graphic designers is not only University educated in graphic design, but they have also been given in-depth training and guidance within our own four walls to ensure our files print as they should, every time.

We’re meticulous with our design and print quality. It’s this attention to detail that ensures we never knowingly process a file we’d consider unsuitable for print. This keeps our print quality at high levels, ensuring you get the perfect shot every time. If at any point you want to speak to our production team regarding the print-readiness of your artwork, call us on 1300721614.

Artwork submission specifications and templates of each product are available on each product page under the tab design guidelines. Choose the product you are looking to purchase and browse below the continue button to find specs and editable templates

At Vivid Ads, we always want to send the best possible work to our clients. Thus, we have a dedicated team that does a basic check of your artwork at no additional costs.

Many customers are confused about where and when they can find their digital proofs. If you have been sent a digital proof, it simply means that you need to approve the file before it can be sent to production.

You can find your digital proof:

Via Email After the Manual Check

Digital proofs are sent through email to the customers. The manual check may take a while. We will send you the proof via email once it has been created and checked by our team. You will receive a notification and you can then check the proof. We try to ensure that the proof is sent to you well before the production deadline. Make sure that you check your email, and approve the proof at your earliest to avoid any unnecessary delays in production. This also ensures the timely delivery of your product. Missing the deadline will lead to delays in production and delivery.

Also, read your email carefully as it may also contain warnings about your artwork and suggestions to improve it. You may also receive the actions to be taken to take the process to the next stage.