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We have ordered a number of items from Vivid Ads and have always received them in a timely and professional manner. Great customer service as well.
We ordered our display a few days ago and got Vivid to handle our artwork. They have been a pleasure to deal with, and the communication has been outstanding.
Vivid Ad's customer & production service is astounding. They continue to go beyond, and provide such attention to all details. You will be impressed.
First time using Vivid Ads. Whilst giving Vivid a fairly unrealistic timeline of delivering a printed marquee in 6 days, they committed to the order. Things went a little pear shaped at the tail end and the canopy did not leave Melb on the Thurs, so I had no chance of receiving it on the Friday (Sydney) for a major event on the Sunday. However to their credit, a Vivid employee took the canopy home, and arranged a time critical TNT delivery which arrived in Sydney on the Saturday. Whilst the delay in the delivery was an issue Vivid had to respond to, many companies would not have gone to the effort that they did in order to make sure it happened, I got the canopy & the day was a huge success. I will not hesitate to use Vivid again - I am very appreciative of the lengths they went to to sort out the delivery issue. Next time I promise to give you at least 7 days! Lol. Thanks again. Scott